Delivery & Return Policy

Delivery Policies

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order using the original method of payment.

Delivery Location

Items offered on our website are only available for delivery to addresses in KLANG VALLEY. Any shipments outside of KLANG VALLEY are not available at this moment.

Delivery Time

A specific delivery date and time will be provided for you to select once your order is placed. Please note that it will take 24 hours to process your order. Delivery options for the next day will be disabled after 9 am.

Typically, delivery takes about 30 minutes to 1 hour. However, the actual delivery time may vary slightly depending on the chosen delivery method when placing your order.

Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.

Shipping Costs

Shipping costs will be calculated on the checkout page based on the postcode you entered, which must be in the Klang Valley area.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at +6016 - 232 5820.

Questions

If you have any questions about the delivery and shipment or your order, please contact us at +6016 - 232 5820.

Return Policies

Returns

Option 1 – No Refunds/Exchanges:
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at +6016 - 232 5820 with details of the product and the defect.

If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.